Support

Check the email address, and look in the spam or junk folder. Wait a minute, then choose Send a new code. If it still does not arrive, write to us from that email address.

On the sign-in screen, type your email and choose Forgot password?. We email you a code; type it with your new password.

Yes, with an Indian (+91) number. On the sign-in screen choose Mobile, type the number, and type the 6-digit code we send by SMS. If you already have an email account, add your number in Profile first; then either way opens the same account.

Wait a minute and check the number. Then choose Send a new code (after 60 seconds). One number can get 5 codes an hour. If it still does not arrive, sign in with your email, or write to us.

Sign in with the same email you used before. If the email or password is wrong, use Forgot password?. If you no longer have that email, write to us. We cannot sign in for you, but we can help.

One mobile number can be on only one T-30 account. If you add your number and the app says it is already linked, choose Tell the admin. We look into it, and if it is yours we move it to your account, with the sessions a scorer recorded with it.

A guest account has no login, so there is no way back in, and we cannot recover it. A guest account that is not used for 30 days is also deleted. To keep a guest's sessions, open More, then Keep my account, and add an email and a password, or your mobile number, before you sign out.

Stats come from the balls the scorer saved. Ask the scorer to correct the ball in the session.

You scored with no signal. Connect to the internet and open the app. They upload by themselves, and you can tap Upload now on Home.

That version of the app is too old to keep working. Tap Update, or open Google Play or the App Store and update T-30. Your sessions and stats are kept on our servers and will be there after the update.

If you scored the session, open it, and below the scorecard tap Make a link. Anyone with the link can see the final scorecard here, without the app. Tap Stop link to switch it off.

In the app: Settings, then Delete my account. If you cannot sign in, see how to delete your account.

Write to us with your name and the email or mobile number they used. We will remove your details from it.

Write to us with the player’s name and what is wrong. We look at every report and can remove content or deactivate accounts that break the Terms.